Terms of Service

1. Agreement to Terms

2. Eligibility

You must meet the following requirements to use the Service:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete registration information
• Maintain the security of your account credentials

3. Service Description

Dokreativ Technologies Private Limited provides software development, design, and technology consulting services. Our services include but are not limited to:

• Web application development
• Mobile application development
• UI/UX design services
• Cloud and DevOps solutions
• AI-powered solutions
• SaaS platform development

4. User Accounts

4.1 Account Creation

To use certain features of the Service, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach

5. Payments and Pricing

5.1 Pricing

Current pricing for our services is displayed on our website. We reserve the right to modify pricing with 30 days' notice to existing customers.

5.2 Payment Processing

Payments are processed through secure payment gateways. By making a payment, you agree to the terms and conditions of our payment processors. All prices are in Indian Rupees (INR) unless otherwise stated.

5.3 Taxes

Prices exclude applicable taxes (GST, VAT, etc.). You are responsible for all taxes associated with your purchase.

6. Acceptable Use

6.1 Permitted Use

You may use the Service to:

• Learn about our services and solutions
• Contact us for business inquiries
• Access information and resources we provide
• Engage with our content for legitimate business purposes

6.2 Prohibited Use

You must NOT:

• Use the Service for illegal purposes or to violate any laws
• Attempt to reverse engineer, decompile, or extract source code from our website
• Use the Service to harass, abuse, or harm others
• Circumvent security measures or access controls
• Upload malware, viruses, or malicious code
• Interfere with or disrupt the Service or servers
• Scrape or harvest data from our website without permission
• Engage in fraudulent activity or misrepresent your identity or business

7. Intellectual Property

7.1 Our IP

The Service, including all software, algorithms, content, logos, and materials, is owned by us and protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you submit to us. You grant us a license to use this content solely to provide our services to you.

7.3 Feedback

Any feedback, suggestions, or ideas you provide become our property, and we may use them without obligation or compensation to you.

8. Data Processing and Privacy

Our collection, use, and protection of your personal data is governed by our Privacy Policy. By using the Service, you consent to such processing in accordance with the Privacy Policy.

9. Disclaimers and Limitation of Liability

9.1 No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR ₹10,000, WHICHEVER IS LESS.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dokreativ Technologies Private Limited, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of third parties
• Your violation of applicable laws or regulations

11. Term and Termination

11.1 Term

These Terms remain in effect while you use the Service.

11.2 Termination by You

You may stop using the Service at any time. Any refunds are subject to our Refund Policy.

11.3 Termination by Us

We may suspend or terminate your access immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our discretion.

11.4 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership, disclaimers, indemnification, and limitations of liability.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through a prominent notice on the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka, India.

13.3 Arbitration

Before filing a lawsuit, you agree to first attempt to resolve disputes through good-faith negotiations. If negotiations fail, disputes may be submitted to binding arbitration in accordance with Indian arbitration laws.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

14.4 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or internet service provider failures.

15. Contact Information

For questions about these Terms, contact us: